Privacy Policy for CoolAdv E-commerce Website and Mobile App
Last updated: [Date]
Welcome to CoolAdv (“us”, “we”, or “our”). Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our e-commerce website and mobile application (collectively, the “Platform”).
Information We Collect
We may collect various types of information from you when you use our Platform, including:
1. *Personal Information*: This includes your name, email address, postal address, phone number, and other similar information that you provide when you register an account or make a purchase.
2. *Payment Information*: When you make a purchase, we collect payment information, such as credit card details or other payment method information. This information is securely processed by our payment partners, and we do not store sensitive payment information on our servers.
3. *Usage Data*: We automatically collect certain information when you use the Platform, such as your IP address, device type, browser information, pages visited, and actions taken on the Platform.
4. *Cookies and Tracking Technologies*: We use cookies and similar tracking technologies to enhance your experience on the Platform, improve our services, and understand how you interact with our content.
How We Use Your Information
We use the information we collect for various purposes, including:
1. Providing, operating, and maintaining the Platform.
2. Processing and fulfilling orders for products and rentals.
3. Sending transaction notifications, order confirmations, and updates.
4. Respond to your inquiries, comments, and requests.
5. Personalizing your experience on the Platform.
6. Analyzing usage patterns to improve our services and offerings.
7. Sending promotional materials, offers, and marketing communications (you can opt-out at any time).
8. Detecting and preventing fraud, unauthorized access, and other security issues.
Disclosure of Your Information
We may share your information in the following circumstances:
1. With our trusted service providers who assist in operating and maintaining the Platform.
2. With third-party payment processors to process payments securely.
3. To comply with legal obligations, protect our rights, and respond to legal requests.
4. In connection with a business transfer, merger, acquisition, or sale of assets.
5. With your explicit consent.
Your Choices
You have the following choices regarding your personal information:
1. *Access and Correction*: You can access and update your personal information through your account settings on the Platform.
2. *Marketing Communications*: You can opt out of receiving marketing communications by following the unsubscribe instructions in the communication or by contacting us directly.
3. *Cookies*: You can control cookies and tracking technologies through your browser settings. However, disabling cookies may affect your experience on the Platform.
Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to have it removed.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on the Platform with the revised “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us at [Your Contact Email].
Thank you for trusting CoolAdv.